When a company defines the features of a new project to analyze employee and customer interactions, which phase of the waterfall process are they in?

The phase in which a company defines the features of a new project to analyze employee and customer interactions is the Analysis phase. During this stage, the focus is on gathering requirements and understanding the needs of stakeholders, which involves detailed discussions and documentation about what the project should achieve.

In the Analysis phase, teams identify what features and functionalities are necessary to meet user needs and project goals. This involves conducting research, gathering data, and engaging with both employees and customers to understand their interactions and requirements effectively. The outcome of this phase sets the foundation for the subsequent Design phase, where specific designs and architecture are created based on the requirements identified during Analysis.

Understanding this phase is crucial for ensuring that the development aligns with the intended purpose and stakeholder expectations, ultimately guiding the project toward success.